Refund and Cancelation

Return & Refund Policy

At Nice Choice, your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a clear and fair return process under the conditions outlined below.

Eligibility for Returns

  • To initiate a return, please contact our customer support at 0568078890 within 7 days of receiving your order.
  • Our support team will provide you with return instructions and assist you throughout the process.

Items Not Eligible for Return

  • Products purchased during promotional offers or at discounted prices are final sale and not eligible for return.
  • Due to hygiene and safety reasons, returns are not accepted for products that have been:
    • Opened or used.
    • Removed from original packaging or missing original tags and labels.

Conditions for Accepted Returns

  • Products must be unused, in original condition, and returned in their unopened, sealed packaging.
  • All original tags and labels must be attached.
  • Returns are only accepted for products with a verified manufacturing defect.
  • Returns for damages caused by customer misuse, improper handling, or failure to follow care instructions will not be accepted.
  • Please inspect your order upon delivery and report any issues immediately.

Refund Process

  • Online Payment (Credit/Debit Card): Refund will be credited to the original payment method. Please allow up to 7 business days for processing.
  • Cash on Delivery (COD): Refund will be issued in the form of an online voucher for the value of the returned product(s). The voucher will be sent to your registered email within 3 business days after return approval.

Important Notes

  • Shipping fees and COD service charges are non-refundable.
  • All returns are subject to inspection and approval by Nice Choice.
  • We reserve the right to reject any return that does not meet the criteria listed above.

For any questions or concerns about our return policy, feel free to reach out to our customer support team. We’re always happy to assist you.